Tuerk House Privacy Policy and Terms of Use

Effective Date: January 1, 2025

1. Introduction

Tuerk House is committed to protecting the privacy and security of our clients, patients, donors, employees, and visitors. This Privacy Policy and Terms of Use (“Policy”) describes how we collect, use, and protect information when you visit our website, communicate with us electronically, or otherwise interact with Tuerk House online.

By using this website, you agree to the terms outlined below. If you do not agree, please discontinue use of this site immediately.

2. Notice of Privacy Practices (Healthcare Information)

Tuerk House is a healthcare provider and is subject to federal and state privacy laws, including:

• Health Insurance Portability and Accountability Act (HIPAA)
• 42 C.F.R. Part 2 (Confidentiality of Substance Use Disorder Patient Records)
• Applicable Maryland state privacy laws

 

a. Protected Health Information (PHI)

If you are a client or patient of Tuerk House, your health information is protected by HIPAA and 42 C.F.R. Part 2. We will not share your PHI without your written consent, except as permitted or required by law (e.g., treatment, payment, or healthcare operations, or as required by a court order).

b. Re-disclosure Prohibited

Any recipient of substance use disorder treatment information under 42 C.F.R. Part 2 is prohibited from re-disclosing it without the patient’s written consent, unless otherwise permitted by law.

c. Non-Medical Inquiries

If you submit information through this website (e.g., a contact form, donation form, or newsletter sign-up), please note that this is not a secure method of transmitting PHI. Do not submit confidential health information through this website.

3. Information We Collect (Website Use)

When you use our website, we may collect:

• Personal Information (name, email, phone number) if you provide it voluntarily (e.g., by filling out a form).
• Non-Personal Information such as IP address, browser type, pages visited, and cookies to help us improve our site.

We do not sell, rent, or trade your personal information.

4. How We Use Information

We may use the information collected through this website for:

• Responding to inquiries or requests
• Processing donations
• Communicating updates, events, or newsletters (if you opt in)
• Website analytics and improvement
• Compliance with applicable legal obligations

5. Security

Tuerk House takes reasonable administrative, technical, and physical safeguards to protect information collected through this site. However, no method of transmission over the internet is completely secure. You use this site at your own risk.

6. Terms of Use

• This website is provided for informational and educational purposes only.
• Nothing on this site should be interpreted as medical or legal advice. For medical emergencies, call 911.
• You agree not to use this site for unlawful purposes or to attempt unauthorized access.
• Links to third-party websites are provided for convenience. Tuerk House is not responsible for the privacy practices or content of those sites.

7. Email Confidentiality Notice

Any email communication from Tuerk House may contain confidential, proprietary, or privileged information subject to HIPAA, 42 C.F.R. Part 2, and other applicable laws. If you are not the intended recipient, you are notified that any use, disclosure, distribution, or copying of the message is strictly prohibited and may be subject to civil or criminal penalties. If you receive an email from us in error, please notify the sender immediately and delete the message.

8. Your Rights

As a patient or client, you may have rights under HIPAA and 42 C.F.R. Part 2, including the right to:

• Access your health records
• Request amendments to your records
• Request restrictions on disclosures
• File a complaint if you believe your privacy rights have been violated

For more information on your healthcare privacy rights, please contact our Privacy Officer at:
Tuerk House Privacy Officer
Tuerk House IT & Privacy Department

Phone: 667-212-3449

Email: [email protected]

9. Updates to This Policy

We may update this Privacy Policy and Terms of Use from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Information

If you have questions about this Privacy Policy or Terms of Use, please contact:

Tuerk House
2701 N. Charles Street, Floor 2., Baltimore MD 21218
Phone: 667-260-4314
Email: [email protected]